Custom Software Application Development

ProLink Solutions specializes in custom data management software application development. We work with the client's needs by creating a completely individualized application, customize existing applications or develop a product that integrates with existing systems. Through client consultations we help formulate a system that will simplify and streamline processes and provide easy access to reporting. Our system organizes tasks, documents, and users to allow smooth communication and productivity.

In order to accurately determine the best solution for each client, we utilize a thorough three-step development methodology:

Step 1:
Consultation - During an initial consultation, we review business processes and existing systems. We begin the development process with a review of the client's current business processes and management systems. These processes and systems include databases, legacy systems and management tools such as spreadsheets, word documents, and hard copy notes and schedules. Next, we discuss requirements and goals. We then work with the client to determine which existing systems will be integrated into the ProLink solution. Finally, we take this information back to the office for further discussion before developing a comprehensive proposal designed to provide several layers of service.

Step 2:
Development - Once the final proposal is approved, we work closely with staff at every stage of the project to ensure satisfaction. A delivery timeline is proposed based on the level of service desired. We prefer to offer fixed bids for our services and convey exactly what the cost will be – no open-ended expenses.

Our graphics artists work with the client to provide the desired look, feel and logical flow of the user interface. Our senior programming engineers customize the business logic for integration with other critical systems, management reporting and workflow logic specific to the client. We offer full lifecycle development including requirements gathering, design, development, testing, documentation, maintenance and support.

Step 3:
Additions and Maintenance - We encourage adding features to make each system stronger. Under the support section, clients may add suggestions for added features or system recommendations. Feature requests go back to the consultation stage of the process and are evaluated and quoted in a timely way. We also support any questions or problems our clients may encounter through our support ticket system within the application or phone accessible support staff.