How does ProLinkHHF help manage this program?

ProLinkHHF is an end-to-end software portal to manage all aspects of the Hardest Hit Fund.  ProLinkHHF includes a secure Homeowner Portal for the acceptance of applications, an Agency Portal for ongoing program management, and comprehensive reporting capabilities – including automated Treasury reporting.

With ProLinkHHF you receive the ability to process unlimited applications, manage unlimited users, and unlimited data storage as part of our package price so there are no surprises for your team with the management of this program.

This is how ProLinkHHF will help you manage your program:

  • Unlimited applications, unlimited users, unlimited data
  • Homeowner Portal for submission of applications, supporting documents, and loan communication
  • Agency Portal for comprehensive management of Hardest Hit Program
  • Both out-of-box and customizable reporting types with automated Treasury reporting and ability to export all data into Excel for further analysis

The Features

Homeowner Portal


  • Cross references SSN#’s to ensure no duplicate applications


  • Employment, Property, Mortgage, and Financial data entry screens
  • Hardship Affidavit with digital signature
  • Ability to upload all required supporting forms and application documents
  • Application status page for quick applicant insight into the lending process
  • Round robin application assignment to agency counselors

Agency Portal

Once the application has been submitted, internal teams turn to the ProLinkHHF Agency Portal to manage applications throughout the life-cycle of the loan.  With ProLinkHHF, you are in control of the Hardest Hit Fund Software, not the other way around.

Capabilities include:

  • Program Overview page with total allocations by program, status, and distribution
  • Program Manager page provides insight into the actual status and stage of loans broken down by geographic region or MSA
  • Counselor views provide screen of applications – quickly filter by counselor, stage, program, and more
  • Program qualification so your team can manage the nuances of the program right within the application
  • Customizable stages and checklists to ensure deals meet agency requirements before moving to the next stage
  • Loan and disbursement tracking throughout the life-cycle of the loan

Reporting & Dashboards

With ProLinkHHF Hardest Hit Fund Software, your team has access to a number of pre-built reports and can customize additional reports based on agency requirements.  No more trying to get data out of your Hardest Hit Fund software and spending tedious manual energy trying to create the reports you need.  With ProLinkHHF you have immediate access to the following reports:

  • Automated Treasury reports
  • Program allocation by loan servicer
  • Homeownership retention follow up
  • Duplicate application audit
  • Counselor performance

On top of each of the canned reports within ProLinkHHF, you can perform immediate analysis of homeowner applications, program stages, loans, disbursements, and program qualifications right within the system.

Additional Resources

Our Suite of Solutions:

Click through to see our software solutions we have created


ProLinkHFA is a web-based software application that simplifies the complexities in providing affordable housing to qualified tenants across the nation. Our software captures all of your metrics and activities in origination, tax credit allocation, construction management, asset management, and compliance in one database. The only valuable data is actionable data. With ProLinkHFA, it’s easy to get information in and out of your database with speed, accuracy, and insight.

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ProLinkAIM is web-based software created to streamline all multifamily and mixed use asset management activities in a single database. This software solution offers complete Microsoft Excel and Word integration that seamlessly transfers data back and forth between your existing templates and the ProLink database. Easily access fund and investment performance, review occupancy, analyze risk, export general ledger entries, automate financial reporting, and develop relationship structures across all investments.

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When off-the-shelf products don’t work, ProLink Solutions will work with your business to deliver a customized solution specifically tailored to fit your needs. Each custom software project begins with the award winning ProLink platform to ensure reliability, minimize cost, and improve speed to the market for your next project. Our clients consistently realize productivity gains up to and in excess of 100% and we are confident your project will deliver similar results!

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Procorem – a secure portal technology that facilitates collaboration and communication for all involved parties.
SmartDox – an add-in for your existing Excel and Word templates.
ProLinkFHA – built to help with the complicated FHA lending process for multifamily & healthcare industries.
ProLinkCMO –  software to manage the intake and origination process for large commercial mortgages.
ProLinkHHF – an end-to-end software portal to manage all aspects of the Hardest Hit Fund.

Learn More