Sneak Peek into Alabama Housing Case Study at NCSHA Housing Credit Connect 2021

ProLink Solutions is showcasing a case study on the Hardest Hit Fund program with Alabama Housing Finance Authority at NCSHA’s Housing Credit Connect conference in June this year. In 2010, as the nation navigated the economic and housing market downturn, the U.S. Department of the Treasury established the Hardest Hit Fund (HHF). Approximately 20 states developed locally-tailored HHF programs and rolled out approximately $10 billion collectively nationwide. ProLink Solutions’ HHF software product has supported some of these states in their program implementations, including Alabama Housing.

In our interview with Cathy James, Business Development Director with Alabama Housing, we asked questions such as “How did ProLink’s homeowner portal help your agency streamline the application process?”, “How did ProLink’s agency portal help your agency improve productivity and efficiency?”, and “Tell us about ProLink’s reporting capabilities”.

We invite you to watch our case study video on June 21 through 24 at the Housing Credit Connect conference hosted by the National Council of State Housing Agencies (NCSHA). You can find the video located on the event platform homepage throughout the duration of the conference.

ProLink Panelists at NCSHA’s Housing Credit Connect in June 2021

ProLink Solutions is proud to announce we are an Event Platform Sponsor of the Housing Credit Connect conference in June 2021 hosted by the National Council of State Housing Agencies (NCSHA).  Some of the hot topics addressed in this conference include racial equity, climate change, healthy housing, emergency rental assistance, and preservation threats. We are happy to stand behind the affordable housing industry during this critical time as the nation is going through various changes, such as a new Administration and the global pandemic.

ProLink Panelists

Kelly Encinias, ProLinkHFA Product Owner, will be speaking at the Modernizing Compliance Monitoring panel on Wednesday, June 23 at 2:45PM ET. She will be introducing XML as a critical tool to enhance data security and share tenant compliance data seamlessly amongst various organizations.

At ProLink Solutions, Kelly focuses on customizing training plans for customers based on process discovery and successfully executing those plans in an efficient manner.

Ryan Kim, Director of Product Marketing at ProLink Solutions, is speaking at the Enhancing Public Policy with Portfolio Data panel on Wednesday, June 23 at 4:00PM ET. Ryan will tell a story from the housing finance agency side in terms of asset management data collection and analysis trends.

At ProLink Solutions, Ryan creates and communicates the vision for the ProLink Product Suites and drives various industry initiatives. He builds external partnerships and collaborates with stakeholders to bring changes.


We hope you join the Housing Credit Connect conference this year and learn and share with other industry participants. See you there!



Sneak Peak into Virginia Housing Case Study at NCSHA

ProLink Solutions has developed a Case Study on Virginia Housing Asset Management. ProLink Solutions is proud to say that we are a Platinum sponsor of the HFA Institute of 2021, supporting the Affordable Housing industry as well as the National Council of State Housing Agencies (NCSHA).

With Covid-19, there are a few questions that arise in one’s mind when managing your assets. In this case study, we take a look at how Virginia Housing utilizes the ProLinkHFA Asset Management Module to succeed during these difficult times. Kara Nickerson of Virginia Housing states, “Asset Management activities and functions are only a link in the chain of Virginia Housing’s use of ProLink in an integrated way.”

Come and watch our video on February 1-12th to find out more! You can find this video located on the conference platform homepage.

ProLinkHFA User Conference 2020

In November, ProLink hosted the annual ProLinkHFA User Conference. ProLink takes great pride in connecting with our customers at these events, where we provide training and answer questions to help customers gain deeper familiarity with our enterprise software as well as develop efficiencies in their processes.


Julie Cody, our keynote speaker, is the Director of Affordable Rental Housing within the Oregon Housing and Community Services Department, a post she has held since March 2012. Prior to joining state government, Ms. Cody was the Portland Development Commission’s Chief Financial Officer, and also served five years as the Senior Vice President/West Regional President of US Bancorp Community Development Corporation, US Bank’s tax credit investment arm. Her career includes several years in banking, including Low Income Housing Tax Credit (LIHTC) acquisition and underwriting, special assets, and commercial real estate lending. Ms. Cody holds a bachelor’s degree from Oregon State University, and has completed an executive program at Notre Dame’s Stayer Center for Executive Education in partnership with the National Council of State Housing Agencies.

Ms. Cody spoke about how ProLink has been instrumental to Oregon Housing and Community Services in maintaining connections between the agency and its partners, particularly in a year like 2020 with its unique challenges.

Over two days of sessions, ProLink covered a lot of ground with the attendees. The agenda included data views and reporting, SmartDox mapping, Procorem tasks and templates, new features and functionality, entities management, workflow, and checklists.

To learn more about this year’s conference or about the ProLinkHFA User Group, please contact us at



Virginia Housing Development Authority Case Study

ProLink Solutions, as an industry leader in affordable housing, serves our customers and the overall industry by continually adapting—applying and translating changes in the market and federal regulations to technology. In doing so, we keep…